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Network Server Operating Systems: A Comparison of Support and Licensing Programs

Last updated: June 4, 2005

About This Site

The chart below includes vendors that offer unique, contemporary network operating systems built for the enterprise server market. Although the list is incomplete, it should provide an excellent starting point for detailed comparisons of subscription-based technical support and licensing options offered by various vendors. Special pricing schemes for educational and federal institutions are nearly always available as well, even if information to that effect is not specifically included in the chart.

A Few Notes

Some vendors do not publish prices and licensing options on their respective web sites, which makes research unnecessarily difficult. To be fair, some vendors (most notably IBM) offer such a myriad of custom solutions it would be unwieldy to attempt to nail down a pricing structure. I found Red Hat's plan to be the simplest, and also very accessible and well-documented. On the other hand, the simplest licensing or support model doesn't necessarily fit your organization. Mandriva's PSMP program offers organizations more options than Red Hat, and they present their data in a format that is far more accessible than Novell's approach, which lumps everything together and then forces users to download a ZIP file when they finally find the relevant price sheet. Apple deserves recognition not only for their quality server products, but also for their site's extremely organized body of information for the server market. Regrettably, SCO's site offers almost no real data upon which to base an opinion.
For considerations regarding Free and open source solutions, I refer you to the FDIC's excellent analysis, Risk Management of Free and Open Source Software.

Network Server Pricing/Licensing Comparison Chart

VendorOperating System
Product Family
Operating System
Product Pricing
Licensing OptionsSpecial Licensing PricingSupport Options
and Pricing
Server Hardware
Apple Computer, Inc.Mac OS X ServerThe Apple Store - SoftwareContact vendorApple Volume Licensing

Apple Maintenance Program

Mac OS X Server Software Support

Apple Servers

The Apple Store
HP/COMPAQ
Computer Corporation
HP-UXContact vendor for pricing, or use the online configurator

Operating System Services

Software Support Services
HP Servers
or
Third-party
OpenVMS
Tru64 UNIX 1
IBM CorporationAIX 5LContact vendorContact vendor

Integrated Technology Services

IT Maintenance Services
IBM Servers
OS/2 Warp ServerContact vendor or locate IBM Software Partner
OS/400Contact vendor
Mandriva Mandriva Linux Corporate ServerMandriva Store - Professional Solutions

PSMP: Personalized Solutions and Maintenance Program

Mandriva Corporate Club
Support Scope of the Corporate Server

Third-party

Hardware Compatibility Database
Microsoft CorporationWindows Server 2003 2Estimated Retail PricingVolume Licensing ProgramAssisted Support OptionsThird-party
Novell, Inc.NetWare 3VLA Price List ExcerptNovell Program ComparisonProduct Availability and Price Lists Customer Support OptionsThird-party
SUSE LINUX Enterprise Server 3VLA Price List Excerpt
Red Hat, Inc.Red Hat Enterprise Linux

Support Options and Pricing

Education Pricing
Third-party
The SCO Group, Inc.SCO OpenServerContact vendorThird-party
UnixWare
Sun Microsystems, Inc.Solaris OS 4Sun Store U.S.Licensing Information

Corporate Licensing

Education/Research Licensing 4
Software Support ServicesSun Servers
or
Third-party
Turbolinux, Inc.Turbolinux ServerSONinc.com
(official distributor)
Contact vendor

Online Support Ticket System

No enterprise-level support available from vendor.
Third-party
  1. Formerly known as Digital UNIX (and as OSF/1 prior to that)
  2. Earlier incarnations of this product line include the Windows 2000 and Windows NT Server product families
  3. Novell Open Enterprise Server is a hybrid of technologies from both SUSE LINUX Enterprise Server and NetWare
  4. Formerly known as SunOS
  5. Tiered education/research price list may be outdated